If you run ServiceTitan, start with Atlas

ServiceTitan Atlas already answers equipment questions for technicians inside ServiceTitan Mobile. If that covers you, use it — you should not pay twice for the same answer. FieldIQ is worth a look when your work runs wider than ServiceTitan does.

What FieldIQ reads from ServiceTitan

Read-only, and only the objects listed here. Every answer cites which record or document it came from.

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Installed equipment
The equipment database by location, with models and serials — the strongest source ServiceTitan exposes.
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Job history and outcomes
What happened on past calls at that location, including the technician’s written notes.
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Membership plans
Which plan a customer holds and what it entitles them to, answerable on site without calling the office.
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Customer location history
The full record for a location rather than a single job, so recurring problems become visible.

Connecting ServiceTitan

  1. 1Connect ServiceTitan from your FieldIQ workspace using your API credentials.
  2. 2FieldIQ indexes installed equipment, job history, memberships and location records.
  3. 3Connect your other systems too — the point of doing this alongside Atlas is that one workspace can span all of them.
  4. 4Techs ask from a browser on any phone. New jobs and equipment records keep syncing.

What FieldIQ will not do

Be clear-eyed about this one. ServiceTitan Atlas answers equipment questions for technicians inside the app your crew already has, using your ServiceTitan data. For a shop that runs everything through ServiceTitan, that is the sensible choice and FieldIQ is a second subscription for an answer you can already get. We would rather say so here than after you have paid. FieldIQ earns its place when your work runs wider than one platform or one trade — and it is read-only, so it never writes to ServiceTitan.

Before you start a trial

FieldIQ is an independent product from CompanyWRX, LLC and is not affiliated with, endorsed by, or sponsored by ServiceTitan. ServiceTitan is a trademark of its respective owner.

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