A technician-side knowledge base for ServiceTitan

ServiceTitan’s intelligence layer is built around the business — dispatch, reporting, revenue. FieldIQ reads your installed equipment, job history and membership data and answers the technical question at the equipment, citing the manual or record it came from.

What FieldIQ reads from ServiceTitan

Read-only, and only the objects listed here. Every answer cites which record or document it came from.

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Installed equipment
The equipment database by location, with models and serials — the strongest source ServiceTitan exposes.
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Job history and outcomes
What happened on past calls at that location, including the technician’s written notes.
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Membership plans
Which plan a customer holds and what it entitles them to, answerable on site without calling the office.
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Customer location history
The full record for a location rather than a single job, so recurring problems become visible.

Connecting ServiceTitan

  1. 1Connect ServiceTitan from your FieldIQ workspace using your API credentials.
  2. 2FieldIQ indexes installed equipment, job history, memberships and location records.
  3. 3Manufacturer documentation is pulled for the equipment models found; you upload anything else.
  4. 4Techs ask from a browser. New jobs and equipment records keep syncing as they are created.

What FieldIQ will not do

Read-only — FieldIQ does not write to ServiceTitan and will not update a job, a note or an equipment record. It is also not a replacement for Titan Intelligence and does not do what that does: no dispatch optimisation, no job-value prediction, no business reporting. It answers equipment questions for technicians. If you are looking for AI that runs the office side, that is ServiceTitan’s own product, and the two do not overlap.

Before you start a trial

FieldIQ is an independent product from CompanyWRX and is not affiliated with, endorsed by, or sponsored by ServiceTitan. ServiceTitan is a trademark of its respective owner.

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